Customer Service Representative

Everett, Washington

Job Description

Secure Pacific is the Northwest’s leader in providing video verified security throughout Oregon, Washington, & Idaho for 40 years. More than that, you’ll be able to develop your career and join a fun and exciting team!

Secure Pacific is looking for quick-thinking and highly-motivated Customer Service Representative to work with our clients in the Tacoma area. This position will deliver top-notch customer service to our clients with primary emphasis on performing retention calls, collections on past due accounts, and account cancellation tracking.

An ideal candidate has….

  • A high school diploma or equivalent
  • 1 year of customer service experience
  • A team-oriented, positive personality
  • Ability to exercise judgement and make decisions
  • Ability to communicate effectively
  • Prior group presentation experience a plus
  • Ability to exercise judgement, use discretion, and make appropriate decisions
  • Professional manner and appearance
  • Computer and math proficiency

Secure Pacific offers ….

  • Competitive Wages
  • Monthly Bonus Opportunities
  • Vehicle mileage allowance
  • Exciting and fast-paced work environment
  • Paid Holidays
  • Paid Time Off
  • Medical, Dental, and Vision Insurance
  • Long Term Disability and Life Insurance
  • 401k with Matching
  • Company Provided Cell Phone and Laptop
  • An Awesome working environment