What causes false alarms?
User error causes 70% of false alarms. Be sure to train anyone who may be using your system. Secure Pacific offers free refresher reviews on system operation for as long as you remain a client with us. Other causes of false alarms include:
- Open, unlocked or loose fitting doors and windows
- Drafts that move plants or curtains
- Wandering pets
- Banners or signs
- Helium filled balloons
The problem with false alarms:
- False alarms take police away from real emergencies. More than just embarrassing you, these situations can endanger responding authorities and your whole community.
- False alarms may make you reluctant to arm your system, exposing your home or business to undetected theft and fire.
- False alarms make your security system less reliable and credible.
- False alarms can cost you money. Almost all cities and towns assess fines for excessive false alarms.
Getting ready to activate your system:
- Lock all exterior doors and windows.
- Keep pets, balloons, fans, banners and signs away from motion sensor areas.
- Know how to cancel the alarm if the system activates.
How to prevent false alarms:
- Allow the security company technician to examine and service your security system annually. Routine maintenance can prevent many false alarms.
- Notify your security company immediately if you think your system isn’t working properly.
- Make certain everyone using the system understands how it works. Anyone who has a key to your home or business needs to know how to operate your security system.