Just after midnight on August 21, Joe, an operator in our Verification Center, received an alarm on the back kitchen door at a Mexican restaurant in Seattle. He then began receiving activations from the video verification devices, as well as tamper alarms from equipment in the facility. Joe immediately dispatched Seattle Police, and updated them with new information as he received it. The first video clip that came in to Joe showed an individual onsite taking down the verification devices (see below). Thanks to Joe’s fast response and attention to detail, the police were able to get in the area and apprehend the individual as soon as he walked out of the business.
The owner of the business let our Seattle customer service representative know that the intruder gained entry through the back door by prying his way in with a crow bar. He dismantled the alarm keypad and security equipment by the back door and then made his way to the cash register, where he took all of the cash out of the registers. The suspect also apparently threw things around in the bar, because it was a total mess. The glass window surrounding the office inside the restaurant was broken but the intruder could not get in, so he left the restaurant through the front doors. Police caught up with him as he was running down an alley across the street. Not long after the arrest, a Secure Pacific technician arrived to fix the broken equipment so that the system could be up and running again.
Check out the report on the Seattle Blotter!